SHIPPING AND RETURNS POLICY

DISPTACH INFORMATION

We aim to ensure all equipment that is in stock will be shipped same day Monday-Friday of the order being placed and being receipt of funds, excluding any business day holidays. Cut off time is 2pm.

Larger orders may take an extra day to ship as we would need time to prepare and package the orders.

DELIVERY ARRANGEMENTS

Our couriers usually deliver between 9am-6pm. For large or heavier items, a signature will be required (usually for items over £100).

If you are not around, the courier driver will try to deliver to a neighbour, or find a safe place to leave your parcel.

They may alternatively leave a calling card to rearrange delivery.

STANDARD DELIVERY

Delivery times are usually made within 2-3 days of your order being placed.

UK standard delivery is free for all items, this applies only to mainland addresses. The following postcodes will have a surcharge from the delivery companies depending on the weight of item.

Off Shore

Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands and Islands, Scilly Isles

Scottish Highlands and Islands postcodes

AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50

HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

NEXT DAY DELIVERY

Next day delivery is available from £6.99 to UK mainland addresses. Cut off time for this option is 1pm.

Unfortunately, next day delivery is not available to postcodes mentioned above.

COLLECTION FROM OUR WAREHOUSE

We are based in Huddersfield, West Yorkshire. Collection from our warehouse is available, send us a message and we can arrange collection times.

INTERNATIONAL DELIVERY

We can ship to anywhere around the world. Contact us with your full address and list of equipment needed, and we will send you a quote back as soon as possible. Any import duties or tax fees due at the time of delivery are the sole responsibility of the receiving customer.

RETURNS

RETURNING AN ITEM

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange. We allow up to 28 days to have the order returned back to us from the original date purchased. Items must be in original packaging and unused condition.

Once we receive and inspect the item, we will then refund the cost of the equipment, less the actual cost of shipping. Any items returned after 28 days from purchase will receive store credit.

If there is any manufacturer fault, we will replace the item from our expense.